Google App Review: Parcels @ptisunov

For about a week now I have been testing a different parcel tracking app along side my usual app called Deliveries and another app called 17Track.

The reason why I started looking for another app to use is because Deliveries doesn’t track all postal companies. I found this out when an item I ordered through Wish was sent by Wanb Express. This began my search for another parcel tracking app.

Parcels has a great feature in that you can have it import your orders from Wish and a few other online retailers with apparently more to come. This feature does require some work for 3 of my items were imported with the exact same name so I had to compare the tracking numbers between the app and the Wish website so I could properly rename the items.

Another feature I find quite interesting is the app ability to add new tracking numbers when a parcel receives a new one from another company. Unfortunately this feature is not 100%. I have had a couple items get added again because of the item getting another tracking number.

There does not appear to be a way to merge items when an item is added multiple times but then I am only using the free version right now. Checking the status also tends to take a lot longer than other apps but this may have something to do with the app checking multiple carriers for each item.

Regarding the free version of the app, it has limitations as you would expect. One limitation is no more than 10 items, whether or not an item has been delivered and is now archived. This limitation is also a pain due to the app fault of adding duplicate items as explained earlier.

The free version, on top of the lack of features, also has a banner ad along the top and a subscription banner ad along the bottom which is displayed overtop your tracking list. On a tablet, the bottom banner isn’t much of a problem but on a smaller smartphone it can be annoying. I’m not a fan of this tactic to get subscribers.

Another problem I recently found with the app is that it has decided to no longer track one of my items even though the app is supposed to be checking multiple carriers. Currently Canada Post has the item but Parcels is stating that one of the carriers is no longer providing updates. No it does not mention which carrier it is getting that message from but is clearly ignoring Canada Post tracking. Deliveries and 17Track are continually to track the item.

Final thought on the Parcels app is this, at this time I won’t be buying the app but if they fix the issues I have mentioned then I may consider buying and using as my default tracking app. For now I think I will stick with either Deliveries or 17Track.